Please view the uploaded document below for online payment instructions.
Purchasing multiple items in Arbor:
Using the Basket feature, you can add payments to your basket to allow you to pay for clubs, trips, meals or other account top-ups for multiple children all in one household in one payment!
Please note that this feature is not currently available on the Arbor App. To use the basket feature, you'll need to be logged into the Parent Portal on a computer not a tablet or phone. You can continue to make payments individually on the Arbor App.
Below is a list of tabs you will find within Arbor. Please use the list to guide you to the correct payment tab once you are logged into your Arbor account.
School shop: Purchases of revision guides and school equipment. Please note purchases of late bus tokens, temporary bus passes and School Leader ties can also be purchased here. School issued uniforms (for new starters only) will also be charged to this account.
If you are making a purchase and are unsure whether the order has gone through, please check your emails as you should receive confirmation of the purchase. Alternatively, the charge should be reflected in your bank account. Please can we ask that you wait 24 hours before trying again.
Orders are unlikely to be processed on the same day. The finance office is open for collection on Tuesday and Thursday break or lunchtime.
Clubs: Free and payable clubs available to students
Meals: Bistro/cafeteria account, used to purchase meals
Trips: Free and paid trips available to students
Music lessons: Only for students currently taking music lessons (more information can be found on the website)
Independent bus service: Annual charge only for children who take the out of catchment bus. An annual charge, on a reduced balance, will be reflected in this account if payment is required.
Repayment of forgotten money tickets: Money does not need to be added to this account. A charge will be reflected in this account if payment is due. Forgotten money tickets are offered to students who have forgotten their lunch or are unable to top up their account. This is only offered in an emergency and only added to Arbor if payment was not received the next day.
Exam fees: Year 11 exam fees and Music Exam Fees only. Payments for these will be arranged by our Exams Officer